Complaints
The objective of complaint, appeal and dispute management at United Verifiers Limited is the correct and orderly processing of complaints, appeals and disputes received or submitted by third parties.
Further detailed objectives of complaint, appeal and dispute management are:
- Restoration of customer satisfaction
- Prevention of negative effects on customer satisfaction such as loss of sales and image
- Support and optimisation of the process for continual improvement.
The complainant is asked to send the complaint/appeal/dispute in written form to his/her usual contact at United Verifiers Ltd. (UV) or to the central contact address
United Verifiers Ltd.
7 Bell Yard, London
United Kingdom
WC2A 2J